Privacy Policy

1. Information We Collect

As a business-to-business supplier, we primarily collect professional and commercial contact details submitted voluntarily via our website forms, email communications, or messaging apps (e.g., WhatsApp). This includes:

• Your name, business title, and company/brand name;
• Business contact email, telephone or WhatsApp number;
• Physical business delivery address for sample dispatch;
• Commercial product interests, specification notes, and estimated order volumes.

2. How We Use Your Information

Your details are used strictly for legitimate commercial business purposes, specifically:

• Preparing price quotations, product catalogs, and custom packaging advice;
• Fulfilling physical evaluation sample shipments and bulk orders;
• Communicating production updates, quality inspection reports, and logistics tracking;
• Responding to technical inquiries and regulatory documentation requests.

3. Confidentiality & Third-Party Disclosure

We treat all client brand assets, logos, proprietary designs, and trade inquiries with strict commercial confidentiality. We do not sell, rent, or lease your business data to third parties. We only share delivery details with reputable international couriers (such as DHL, FedEx, UPS) and customs clearance agents solely to execute your shipments.

4. Cookies & Web Analytics

Our website may use standard technical cookies and privacy-friendly web analytics to understand traffic patterns and optimize user browsing experiences. You may disable cookies through your browser settings at any time without impacting your ability to browse product information.

5. Data Retention & Your Rights

We retain commercial correspondence for as long as necessary to maintain order history, archive retained batch samples, and satisfy international accounting standards. You may contact us at any time at nick@coseylashes.com to request access, updates, or deletion of your contact records.